Strongsville Express Tire

Your truck’s so important to your life in Strongsville: when it breaks down, you need it back on the road as soon as possible – with the problem fixed right the first time. If you’ve ever check into some of the training technicians at Strongsville Express Tire receive, you may be surprised at how much knowledge and skill goes into diagnosing and repairing a modern car in Strongsville.

Our engines are more and more powerful, fuel efficient and reliable. This is all due to engineering. But the advances come at the price of simplicity. Modern cars in Strongsville are so much more complex from a mechanical and electronics standpoint that it makes your head spin. Vehicles have several networked computers controlling most of the engine functions and many other vehicle functions as well. Strongsville motorists take all of this sophistication for granted – but somebody has to fix it when it breaks.

It requires a high level of commitment on the part of the technician and Strongsville Express Tire as well. In addition to the training, there’s the financial commitment by Strongsville Express Tire to purchase the diagnostic and repair tools as well.

The ability to repair your truck requires a strong combination of training and resources. So try to relax next time you bring your vehicle in to Strongsville Express Tire. You’re in good hands.

Give us a call:

Strongsville Express Tire
12300 Prospect Rd
Strongsville, Ohio 44149

At Strongsville Express Tire we install quality NAPA replacement parts.  To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

One might say the most challenging part of being an automotive service technician in Strongsville is diagnosing a problem before it can be fixed.

Cars in Strongsville are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the Strongsville vehicle owner because it can take time and money to get to the bottom of a problem.

If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.

Let us at Strongsville Express Tire introduce you to something we’ll call ‘Customer Detective Work‘ – that is helping the technician find clues to what’s wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to Strongsville Express Tire and your car is making a funny sound…

• Where’s the sound? – ‘Around the right front wheel’.
• What kind of sound? – ‘Kind of a clunk, clunk sound’.
• When do you hear the sound? – ‘When I turn and accelerate.
• Right and left? Forwards and back?’

You see where we’re going. You’re gathering additional information to help your Strongsville technician at Strongsville Express Tire know where to start. Based on your car and the tech’s experience, we’ll know where to look on you truck and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise“.

When you think you need to bring your truck in, make some notes about the problem it’s having. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.

Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and may not be happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.

Your Strongsville technician at Strongsville Express Tire will need to be able to duplicate the problem if possible so he needs to know details, like “It stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour”.

If your Strongsville technician at Strongsville Express Tire can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.

Give us a call if you need to do some customer detective work in Strongsville OH 44149!

Strongsville Express Tire
12300 Prospect Rd
Strongsville, OH 44149

At Strongsville Express Tire we install quality NAPA replacement parts. To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.

Some people in Strongsville OH are confused by charges for diagnostic services for a vehicle repair, even though many other services in life include diagnostic fees – things like computer service and appliance repair in Strongsville.

Even when we go into the doctor for a medical problem, we’re paying her to diagnose our ailment and of course for the tests that go along with it. So receiving a diagnostic charge for a tricky automotive problem shouldn’t be a surprise.

Automotive diagnostics can cover quite a range. If you hear a noise in your brakes, a quick visual check is usually enough to know what needs to be done. If you’re having an intermittent problem with your engine, diagnosis may be much more involved.

Some think that when the check engine light comes on, the engine computer tells the technician exactly what the problem is. The reality is much different. The trouble code just tells your Strongsville technician what engine parameter is out of range, not what’s causing it. Your Strongsville technician at Strongsville Express Tire needs to determine the underlying problem that’s causing the symptom.

As you can imagine, some automotive diagnoses are quick and easy. Others are more involved and difficult. Of course, we at Strongsville Express Tire want to figure out what’s wrong with your vehicle and get you back on the road as quickly as possible.

Give us a call:

Strongsville Express Tire
12300 Prospect Rd
Strongsville, OH 44149
440.238.8473

At Strongsville Express Tire we install quality NAPA replacement parts. To learn more about NAPA AutoCare, visit www.NAPAAutoCare.com.